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作者 主题: GL62M 7RD-223CN 外放没有声音  (阅读 1088 次)

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fightingto1st

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GL62M 7RD-223CN 外放没有声音
« 于: 一月 28, 2018, 05:08:09 下午 »

昨天我的电脑外放突然没有声音,插上耳机有声音,重装电脑和重新安装官方驱动都不行,有没有人知道这是怎么回事啊?
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fightingto1st

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Re: GL62M 7RD-223CN 外放没有声音
« 回复 #1 于: 一月 28, 2018, 06:59:05 下午 »

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System Information
------------------
Serial Number:                9S716J962223ZGB000528
Product Name:                 GL62M 7RD
OS:                           Microsoft Windows 10 家庭中文版 64 位 Ver.1709(OS build 16299.15.amd64fre.rs3_release.170928-1534)
Windows Product Key:          GCQPK
HDI Build:                    ZS7-16J9TM5-ZSB 3.0.A39.29.0.1 
BIOS Version:                 E16J9IMS.31C
BIOS Release Date:            2017/10/24
EC Version:                   16J9EMS1.1011107201615:05:02
CPU:                          Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz
Memory:                       8192 MB @ 1200 MHz
                               - 8192 MB, DDR4-2400, Samsung M471A1K43BB1-CRC   
Graphics:                     Intel(R) HD Graphics 630, 1024 MB
Graphics:                     NVIDIA GeForce GTX 1050, 2048 MB
VBIOS Version:                86.07.2b.00.14,2097152
Drive:                        SSD, HFS128G39MNC-3510A, 119.24 GB
Drive:                        HDD, HGST HTS721010A9E630, 931.51 GB
Network:                      Qualcomm Atheros AR8171/8175 PCI-E Gigabit Ethernet Controller (NDIS 6.30)
Network:                      Intel(R) Dual Band Wireless-AC 3168
SHIFT mode:                   SportMode
Power Plan:                   电源方案 GUID: 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c  (高性能)
---------------------
Programs and Features
---------------------
Synaptics Pointing Device Driver                                                                                 , 19.3.4.193           ,
Intel® PROSet/Wireless WiFi Software                                                                             , 19.10.0.0866         , 20161116
Intel(R) Chipset Device Software                                                                                 , 10.1.1.35            , 20161116
Nahimic 2+ Audio Driver                                                                                          , 2.5.1701             , 20180128
Intel(R) Management Engine Components                                                                            , 1.0.0.0              , 20180128
NVIDIA 控制面板 382.05                                                                                           , 382.05               , 20180127
NVIDIA GeForce Experience 2.11.4.0                                                                               , 2.11.4.0             , 20161116
NVIDIA Optimus Update 2.11.4.0                                                                                   , 2.11.4.0             , 20161116
NVIDIA PhysX 系统软件 9.16.0318                                                                                  , 9.16.0318            , 20161116
NVIDIA 更新 2.11.4.0                                                                                             , 2.11.4.0             , 20161116
NVIDIA LED Visualizer 1.0                                                                                        , 1.0                  , 20161116
NVIDIA GeForce Experience Service                                                                                , 2.11.4.0             , 20161116
NVIDIA Install Application                                                                                       , 2.1002.247.2107      , 20180127
NVIDIA Network Service                                                                                           , 2.4                  , 20161116
NVIDIA Display Container                                                                                         , 1.2                  , 20180127
NVIDIA Display Container LS                                                                                      , 1.2                  , 20180127
NVIDIA Display Watchdog Plugin                                                                                   , 1.2                  , 20180127
NVIDIA Display Session Container                                                                                 , 1.2                  , 20180127
NVIDIA ShadowPlay 2.11.4.0                                                                                       , 2.11.4.0             , 20161116
NVIDIA Update Core                                                                                               , 2.11.4.0             , 20161116
NVIDIA Virtual Audio 1.2.40                                                                                      , 1.2.40               , 20161116
Intel(R) PRO/Wireless Driver                                                                                     , 19.10.0000.4864      , 20161116
SCM                                                                                                              , 13.016.10073         , 20161116
Intel(R) Trusted Connect Service Client x64                                                                      , 1.47.866.0           , 20180128
Intel(R) Management Engine Driver                                                                                , 1.0.0.0              , 20180128
Intel(R) ME UninstallLegacy                                                                                      , 1.0.1.0              , 20180128
Intel(R) Rapid Storage Technology                                                                                , 15.2.0.1020          , 20161116
MSI Remind Manager                                                                                               , 1.0.1609.1901        , 20161116
Battery Calibration                                                                                              , 1.0.1609.1901        , 20161116
Help Desk                                                                                                        , 1.0.1707.2501        , 20180128
BurnRecovery                                                                                                     , 5.0.1608.1201        , 20161116
Dragon Center                                                                                                    , 1.2.1705.3101        , 20180127
Intel(R) Trusted Connect Services Client                                                                         , 1.47.866.0           ,
Realtek Card Reader                                                                                              , 10.0.10586.31225     , 20161116
Intel(R) Trusted Connect Service Client x86                                                                      , 1.47.866.0           , 20180128
Intel(R) Processor Graphics                                                                                      , 21.20.16.4534        ,
Realtek High Definition Audio Driver                                                                             , 6.0.1.8199           ,
Microsoft OneDrive                                                                                               , 17.3.7131.1115       ,
KB9X Radio Switch Driver                                                                                         , 1.1.2.0              ,
2345好压                                                                                                         , v5.9                 ,
Microsoft Office 365 - zh-cn                                                                                     , 16.0.8827.2148       ,
Vulkan Run Time Libraries 1.0.26.0                                                                               , 1.0.26.0             ,
Vulkan Run Time Libraries 1.0.42.0                                                                               , 1.0.42.0             ,
UIInstallUpgrade                                                                                                 , 2.5.1701             , 20180128
LauncherSetup Install                                                                                            , 2.5.1701             , 20180128
AudioLaunchpad Install Configurator                                                                              , 2.5.1701             , 20180128
ProductDaemonSetup Install                                                                                       , 2.5.1701             , 20180128
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.23918                                                       , 14.0.23918           , 20161116
ApoDispatch Install Configurator                                                                                 , 2.5.1701             , 20180128
SonicMapper Install Configurator                                                                                 , 2.5.1701             , 20180128
Office 16 Click-to-Run Licensing Component                                                                       , 16.0.8827.2148       , 20180127
Office 16 Click-to-Run Extensibility Component 64-bit Registration                                               , 16.0.8827.2148       , 20180127
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005                                                    , 12.0.21005           , 20161116
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005                                                       , 12.0.21005           , 20161116
AR8171 Drivers                                                                                                   , 1.0.0.28             , 20161116
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64) , 1.0.0.0              , 20180128
SHIELD Streaming                                                                                                 , 7.1.0280             , 20161116
SHIELD Wireless Controller Driver                                                                                , 2.11.4.0             , 20161116
MAGIX Photo Manager 16                                                                                           , 12.0.0.26            , 20161116
MAGIX Music Maker Silver Soundpools                                                                              , 1.0.0.0              , 20161116
MAGIX Music Maker Silver                                                                                         , 21.0.3.44            , 20161116
WinZip 17.5                                                                                                      , 17.5.10562           , 20161116
ProductNS Install Configurator                                                                                   , 2.5.1701             , 20180128
Microsoft VC++ redistributables repacked.                                                                        , 12.0.0.0             , 20180128
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.23918                                                    , 14.0.23918           , 20161116
CheckDevices Install Configurator                                                                                , 2.5.1701             , 20180128
Adobe Flash Player 28 PPAPI                                                                                      , 28.0.0.137           ,
企鹅游戏中心_1.3.544                                                                                             , 1.3.544              ,
Sizing Options                                                                                                   , 3.0.1607.2201        , 20161116
MAGIX Content and Soundpools                                                                                     , 1.0.0.0              ,
腾讯视频                                                                                                         , 10.5.1150.0          ,
腾讯QQ                                                                                                           , 9.0.0.22972          , 20180128
Razer Synapse                                                                                                    , 2.21.00.830          , 20180128
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005                                                       , 12.0.21005           , 20161116
MSXML 4.0 SP3 Parser                                                                                             , 4.30.2100.0          , 20161116
AR8171 Driver Installation                                                                                       , 1.0.0.28             ,
英特尔® PROSet/无线软件                                                                                          , 19.10.0              ,
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23918                                                     , 14.0.23918.0         ,
Firebird SQL Server - MAGIX Edition                                                                              , 2.1.32.0             , 20161116
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005                                                     , 12.0.21005.1         ,
英特尔® 芯片组设备软件                                                                                           , 10.1.1.35            ,
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005                                                     , 12.0.21005.1         ,
Office 16 Click-to-Run Extensibility Component                                                                   , 16.0.8827.2148       , 20180127
Office 16 Click-to-Run Localization Component                                                                    , 16.0.8827.2148       , 20180127
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17                                                     , 9.0.30729            , 20161116
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.23918                                                       , 14.0.23918           , 20161116
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.23918                                                    , 14.0.23918           , 20161116
微软 Windows 10 易升                                                                                             , 1.4.9200.22329       ,
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23918                                                     , 14.0.23918.0         ,
英特尔(R) 无线 Bluetooth(R)                                                                                      , 19.11.1639.0649      , 20161116
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005                                                    , 12.0.21005           , 20161116
---------------------
Windows Hotfix
---------------------
KB4053577                                                                                                        , Security Update      , 20171214
KB4055237                                                                                                        , Update               , 20180127
KB4055994                                                                                                        , Update               , 20180127
KB4056887                                                                                                        , Security Update      , 20180127
KB4057247                                                                                                        , Update               , 20180127
KB4058043                                                                                                        , Update               , 20180127
KB4058702                                                                                                        , Update               , 20180128
KB4056892                                                                                                        , Security Update      , 20180128
-------------
OS Activation
-------------
名称: Windows(R), CoreCountrySpecific edition
描述: Windows(R) Operating System, OEM_DM channel
部分产品密钥: GCQPK
许可证状态: 已授权
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大师005

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Re: GL62M 7RD-223CN 外放没有声音
« 回复 #2 于: 一月 29, 2018, 10:18:33 上午 »

建议重新插拔一次耳机后再试看看,如果还是一样状况,请先移除Realtek的驱动,使用WIN10自带驱动看是否外放还是一样无声音?如果还是一样无声音,建议售后检测处理
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